At Kareowebs, we aim to provide high-quality website design, development, digital marketing, and other digital services tailored to our clients’ requirements. Since our services often involve dedicated time, resources, planning, and customized work, we follow the refund policy outlined below.
Before starting a project, the client may be required to make an advance payment as agreed in the project quotation or proposal.
The advance payment confirms the project and allows our team to begin planning, designing, development, and other required work.
Once project work has started, the advance payment is generally non-refundable, as it covers the time, resources, planning, design, development, and other work already committed to the project.
Any exceptions will be considered on a case-by-case basis at the discretion of Kareowebs.
If a client decides to cancel a project after work has started, the refund amount, if applicable, will depend on the amount of work already completed.
The following factors may be considered:
If the value of completed work and project expenses is greater than the amount already paid, the client may be required to clear the remaining balance.
If a project is cancelled before any substantial work has started, Kareowebs may consider a refund of the advance payment after deducting any applicable payment processing charges, administrative costs, or expenses already incurred.
The final refund amount will be determined based on the circumstances of the project.
Payments made for third-party services such as:
may be non-refundable, depending on the terms and refund policies of the respective service provider.
Kareowebs cannot guarantee refunds for third-party purchases once they have been purchased or activated for a project.
Digital marketing, SEO, PPC, social media management, and similar services involve ongoing work and resources.
Payments for work that has already been performed are generally non-refundable. Results from marketing and SEO services may vary depending on competition, industry, search engine algorithms, advertising platforms, and other external factors. Therefore, payment is not conditional on achieving a specific ranking, traffic level, lead volume, or revenue target unless explicitly agreed in writing.
A project may be delayed if required content, images, credentials, approvals, payments, or other information are not provided by the client on time.
Such delays do not automatically qualify the client for a refund.
The project quotation or agreement may include a specific number of revisions. Additional revisions or changes beyond the agreed scope may involve additional charges.
Requests to substantially change the original project requirements after development has started may also result in additional costs and timeline adjustments.
Where a refund has been approved, it will generally be processed using the original payment method where possible.
Processing times may vary depending on the payment provider or financial institution.
If Kareowebs is unable to deliver the agreed service due to circumstances directly attributable to Kareowebs, we will work with the client to resolve the issue.
Depending on the circumstances, this may include completing the agreed work, making reasonable corrections, extending the project timeline, or considering a partial or full refund where appropriate.
We encourage clients to contact us directly if they have concerns regarding a project, payment, or service. We will make reasonable efforts to understand the issue and reach a mutually acceptable resolution.
Kareowebs reserves the right to update or modify this Refund Policy when necessary. Any changes will be published on this page with an updated Last Updated date.
If you have questions about this Refund Policy or would like to discuss a refund request, please contact us:
Kareowebs
Email: info@kareowebs.com
Website: kareowebs.com
